At Carlson Musical Instruments Wholesale, LLC., we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at 503.807.2404 or firstname.lastname@example.org.
Q: Where are your guitars made?
A: Portland Oregon, USA. Some of our lower models in the past were assembled and finished in house. Our guitar necks or bodies are no longer built in Korea or China with USA finish work! ALL OF OUR GUITARS ARE NOW MANUFACTURED IN OUR 2 PORTLAND OREGON LOCATIONS. We have invested in high tech tools and machines in the past few years, so with the use of our brand new CNC we have better consistency which means better tone and quality! We have our production line in our workshop, and then our guitars are checked again and re-setup at our distribution warehouse before they are shipped. Wood is a natural material so it is normal for a guitar to settle over time, that is why we have numerous steps to ensure the quality control of our guitars before they reach your local music store.
Q: Where can I purchase your products? Can I buy directly from Carlson?
A: Carlson Guitars does not sell directly to the public, only through authorized dealers. To find your local Carlson Dealer, view our DEALER LOCATIONS page or contact us if you donít see a local music store. We have a few musical instrument dealers that will ship our products out and in just a few days you will be the proud new owner of a CARLSON instrument! We also encourage you to TELL your favorite local music store about our products, we make it very easy for music stores to get our quality gear on their floors!
Q: I bought a Carlson Guitar used, how do I find out what year it was made and what the current market value is?
A: We will gladly help you identify your Carlson instrument, we have set up a serial # system recently which makes it simple to figure out your model year. Our newer guitars incorporate this system: The first 2 numbers are the year made, then next 2 numbers represent the month made, and the next 2 numbers are the date that month, and the last 2 numbers represent the order of manufactured / serialized item that day.
So the serial # 06112603 would mean the guitar was made/serialized on Nov. 26th of 2006, and was the 3rd guitar made/serialized that day.